Hey, what's the deal - do you sell t-shirts or sandwiches?
We make t-shirts – but like a deli, you can customize everything about your new shirt. Choose a shirt style and size, pick the font that suits you best, and hold the lettuce. After we cook it up, your shirt will be rolled and wrapped in butcher paper, and served with delicious potato chips.
I fear the internet and want to come in and see you guys - where are your locations
You can find our store hours and more specific directions here.
I chose Local Pickup... When can I come get my stuff?
If you’re picking up your order you’ll get an email from us with the time your stuff will be ready. Usually it takes less than 24 hours. If you’re having a t-shirt emergency please call or email us to make sure we’ve got your goods on hand. Still, the “so fast you’ll freak™”- “freaky fastest” way to get a t-shirt is to stop by. Unless the Cubbies are in the World Series. Then there could be a bit of a wait.
How soon will my order ship and what carrier?
We ship all our packages via UPS.
If we have everything in stock, your order will ship within 24 hours. As soon as your order ships you’ll get a tracking number. If we’re missing something important and it could lead to a delay, we will personally call you up, give you some options and talk about it. Really talk about it, you know?
What's your deal with Sales Tax?
Illinois residents will be charged 10.25% sales tax. If you live in Illinois and don’t wanna pay sales tax you can have your order shipped to a different state. But you’ll have to figure out how to retrieve it. Which might end up costing you more than 10.25% sales tax…something to consider.
What's your policy on Returns & Exchanges by the way?
T-Shirts, like sandwiches, are custom-made – therefore, there are no returns or exchanges permitted. If WE make a mistake, please let us know (within 7 days of receiving your shirt) and we will gladly, humbly, and quickly make you a new one, of course.
When is The T-Shirt Deli coming to my town?
Do you live in Chicago? Then here we are! For those of you outside the Chicago area, feel free to order online and have fresh shirts shipped straight to your door. Please stay tuned and we will keep everyone informed of our expansion.
I just love The T-Shirt Deli - can I franchise one in my hood
The T-Shirt Deli, Co. is a privately owned and operated company, using proprietary patent pending methods – there are no opportunities for franchise at this point. However if you wish to submit a proposal – we cannot reply to all of them – but if it intrigues us- we will contact you.
My dog loves t-shirts too - can we bring her in?
You can order doggie tees online, or find them in our Chicago store. Since we don’t serve real food (shhh!), we can welcome dogs at our Chicago location. And if you are shopping in our online store, then your dog is probably under the desk, waiting patiently at your feet, hoping that you will finally get her that shirt that says “I LOVE CATS”.
I'm sure there are way more FAQ's than you're showing here.
Oh yeah. For sure. We’ll keep adding them as they come up.